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The latest reports from users having issues in Cherokee come from postal codes 28719.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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Problems in the last 24 hours in Cherokee, North Carolina
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Cherokee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Cherokee, Swain County, North Carolina
The most recent Optimum outage reports came from the following cities:Cherokee and Cullowhee.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Cherokee | Internet | |
| Cullowhee | Internet | |
| Cullowhee | Internet | |
| Sylva | Internet | |
| Sylva | Internet | |
| Sylva | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Cherokee, North Carolina
Latest outage, problems and issue reports in Cherokee and nearby locations:
- Rita828🌻 (@RitaKaye14) reported fromCullowhee, North Carolina
Dear @optimum...After 4 calls I finally had a service call scheduled for today. The techs were amazing and hooked everything up only to find out that you guys have the incorrect apartment number in your system so service can’t be activated. Told by customer service that it would
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- DevRock (@dmonay66) reported
@optimum @OptimumHelp I want to know why the HELL you have put Newsmax on your channel lineup. Am I paying for this garbage, like I have to with Fox? GET IT OFF YOUR NETWORK!!!!!! CC @slpng_giants
- LanetteJ (@LanetteJ) reported
@OptimumHelp Good Afternoon - can someone help confirm whether a tech will show up for an appointment for today? We haven’t had a good track record with my issue...
- Daniella (@feelyourbones1) reported
Unacceptable service with @optimum. Internet cuts out everyday. Got a replacement router a month ago. Didn't work. One webpage takes 5 minutes to load. Service is really bad. Massapequa, NY area.
- Charlie Rivera (@USComics_COO) reported
@optimum is it normal to wait 3 hours for a call back? For an issue your rep caused no less?
- Richard Lopes (@RichardFLopes) reported
@mog1717 @optimum @AlticeUSA I literally cannot stream on my Firestick because the service is either too slow, keeps going out or both. I work from home and I have to deal with this very day and night.
- Kathleen Delano (@kdelano001) reported
@tri_fair @optimum did it again. My mother was in MA for three months. They didn’t put her cable on a suspended status. They billed the full amount and had turned it off when she got back. Extorted over $600 to turn it on. Help? @OptimumHelp DID NOT!
- joy schwartz (@barry1joy) reported
@OptimumHelp your horrible.. been calling for two days. You discounted my service by mistake and no one is able to fix. 5 phone calls in two days. Tickets opened.. “escalated” but nothing
- mog1717 (@mog1717) reported
@optimum @AlticeUSA service is horrible - I have no alternative, if you do skip it.
- Adam Bernard (@AdamsWorldBlog) reported
@OptimumHelp Could you please change/update your phone system to respond to voice commands. I tried inputting my phone number multiple times when requested, but it never registered correctly, & I ended up stuck in an endless loop of recorded demands for my phone number.
- ((Lisa Gittleman) (@GittlesSkittles) reported
@optimum has a monopoly on cable in my town. @Verizon didn't make it up here, so I have the privilege of paying through the nose for poor TV and internet service and terrible customer service.
